Thank you for shopping with Travel Primaries. We are committed to providing a smooth and reliable shipping experience for customers worldwide.
Order Processing
All orders are processed after confirmation of purchase. Orders are typically prepared and dispatched within 1–3 business days after order placement.
Orders placed on weekends or public holidays may require additional processing time.
Shipping Methods
Travel Primaries works with trusted shipping partners to deliver orders securely and efficiently. Shipping methods may vary depending on the destination and product availability.
Cash on Delivery
We currently offer Cash on Delivery (COD) as the available payment option for eligible orders.
Customers are requested to ensure availability at the delivery address to receive and pay for their order successfully.
Order Tracking
Once your order has been shipped, tracking information may be provided through email or customer support when available.
Customers can contact us anytime for shipping updates regarding their order status.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout. Travel Primaries is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
If you notice an error in your shipping details, please contact us immediately at [email protected].
Delayed Deliveries
While we strive to ensure timely deliveries, delays may occasionally occur due to weather conditions, courier issues, customs procedures, or high shipping volumes.
We appreciate your patience and understanding in such situations.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery or expected delivery date.
Our team will investigate the issue and work toward an appropriate resolution.
International Shipping
Travel Primaries operates worldwide and ships to customers across multiple countries and regions.
International orders may be subject to customs procedures or import duties depending on local regulations.
Contact Us
For shipping-related questions or support, please contact us at:
Email: [email protected]